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Privacy Policy

Privacy Policy

Last Updated: 10/12/2025
FieldHive Ltd — Company Registration No. 16741717 Registered in England & Wales

FieldHive (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit fieldhive.com, join our waiting list, or use any services we provide.

By using our website, you agree to the practices described in this Privacy Policy.

Last Updated: 10/12/2025
FieldHive Ltd — Company Registration No. 16741717 Registered in England & Wales

FieldHive (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit fieldhive.com, join our waiting list, or use any services we provide.

By using our website, you agree to the practices described in this Privacy Policy.

Last Updated: 10/12/2025
FieldHive Ltd — Company Registration No. 16741717 Registered in England & Wales

FieldHive (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit fieldhive.com, join our waiting list, or use any services we provide.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

1. Who We Are

FieldHive Ltd
Ye Olde Post Office, Woodshop Lane, Swarkestone, Derby, DE737JA
Website: https://fieldhive.com
Contact Email: contact@fieldhive.com

We are the data controller responsible for your personal data under UK GDPR and EU GDPR.

2. What Data We Collect

2. What Data We Collect

We collect the following categories of personal data:

A. Information You Provide Directly

When joining the waitlist or submitting forms:

  • Name

  • Email address

  • Business name (optional)

  • Team size

  • Industry

  • Feature interests

  • Integration preferences

  • Business challenges

Any other details included in form submissions


B. Automatically Collected Data

Through cookies, analytics, and tracking tools:

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Pages viewed

  • Referral sources

  • Time spent on the site

  • Click behaviour

  • Approximate location


C. Marketing & Communication Data

  • Email engagement (opens, clicks)

  • Preferences for receiving communications

D. Technical Data

Collected via:

  • Cookiebot

  • Google Analytics 4 (GA4)

  • HubSpot tracking code


3. How We Use Your Data

3. How We Use Your Data

We use your data only where lawful and necessary:

A. To operate and improve our website

  • Analyse traffic and usage

  • Monitor performance

  • Fix technical issues

B. To manage the waitlist

  • Store your submission

  • Segment users by team size, interests, or industry

  • Prioritise early access invitations

C. To communicate with you

  • Send updates about FieldHive’s progress

  • Provide early-access announcements

  • Share feature releases or relevant content

  • Respond to enquiries

D. For legal compliance

  • GDPR consent tracking via Cookiebot

  • Maintain opt-in/opt-out records

E. For marketing (if you consent)

  • Retargeting ads

  • Email marketing

  • Analytics optimisation

4. Legal Basis for Processing

4. Legal Basis for Processing

FieldHive processes your data using the following lawful bases:

Purpose

Waitlist registration

Marketing emails

Analytics & cookies

Site functionality

Security and fraud prevention

Contract-related communications (once product launches)

Legal Basis

Consent

Consent

Consent (Cookiebot)

Legitimate interest

Legitimate interest

Performance of a contract

You can withdraw consent at any time.

5. How We Store & Protect Your Data

5. How We Store & Protect Your Data

We store personal data securely using:

  • Encrypted databases

  • Access controls

  • SSL/TLS encrypted transmission

  • GDPR-compliant processors

We only retain data for as long as necessary. Waitlist data will be used throughout our pre-launch period and retained for ongoing communications unless you request deletion.

6. Sharing Your Data

6. Sharing Your Data

We do not sell your data.

We only share your information with trusted third parties essential for delivering our services:

A. HubSpot

For:

  • Form submissions

  • Email automation

  • CRM storage

  • Marketing insights

HubSpot is GDPR-compliant and may transfer data outside the UK/EU using standard contractual clauses.

B. Cookiebot

For:

  • Cookie consent

  • Consent logging

C. Analytics Providers

  • Google Analytics 4

  • Meta Pixel (if active)

  • Google Tag Manager

D. Cloud Hosting & Infrastructure

Framer (website hosting)
HubSpot & associated cloud services

E. Legal Authorities

Only where required by law.

7. Cookies & Tracking

7. Cookies & Tracking

FieldHive uses cookies for:

  • Essential site functions

  • Analytics

  • Marketing

  • Performance

We use Cookiebot to manage consent.

When you visit our site:

  • No non-essential cookies are loaded until you provide consent.

  • You can withdraw or change consent at any time via the cookie banner.

See our separate Cookie Policy for full details.

8. International Data Transfers

8. International Data Transfers

Some partners (HubSpot, Google, Meta) may process data outside the UK/EU.

We ensure compliance through:

  • Standard Contractual Clauses (SCCs)

  • GDPR-certified providers

  • Data processing agreements

9. Your Rights Under UK GDPR

9. Your Rights Under UK GDPR

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Object to processing

  • Restrict processing

  • Withdraw consent

  • Data portability

  • Lodge a complaint with the ICO

To exercise rights: contact@fieldhive.com

10. Data Retention

10. Data Retention

We keep your data only as long as necessary:

  • Waitlist data: until product launch + ongoing communications

  • Marketing data: until you unsubscribe

  • Analytics data: typically 26 months

  • Legal retention requirements may apply

11. Third-Party Links

11. Third-Party Links

Our website may link to external sites.
We are not responsible for their privacy practices.

12. Children’s Data

12. Children’s Data

FieldHive is not intended for individuals under 16.
We do not knowingly collect children’s data.

13. Changes to This Policy

13. Changes to This Policy

We may update this policy occasionally.
Updates will be posted on this page with a new “Last Updated” date.

14. Contact Us

14. Contact Us

If you have any questions or want to exercise your rights:

FieldHive Ltd
Email: contact@fieldhive.com
Website: https://fieldhive.com

Management software built by trade professionals, for trade professionals.

WHO WE SERVE

Electricians

Plumbers

HVAC

Builders

Solar

Landscaping

© 2025 Fieldhive Ltd. All rights reserved.

Privacy Policy

Terms of Service

Cookie Policy

Company Registration No: 16741717

Management software built by trade professionals, for trade professionals.

WHO WE SERVE

Electricians

Plumbers

HVAC

Builders

Solar

Landscaping

© 2025 FieldHive. All rights reserved.

Company Registration No: 16741717